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Unable to connect to Ruckus ICX-7150-c12p to complete software recovery

NathanB
New Contributor

‎03-12-2025 02:39 PM

My Ruckus ICX-7150-c12p is stuck in boot mode after a recent power outage.  I have tried power cycling the device and conducting a factory reset multiple times each as noted in this article:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

The problem I am now encountering is with trying to conduct the Software Recovery process.  Specifically, neither the Mac nor Windows laptop I have has an ethernet port.  In reading the article, my understanding is that I will need to connect to the unit with both a USB-C access and an ethernet to ethernet cable--the latter of which is unavailable to me.  How can I fix the unit without having to buy a new computer just for ethernet port access?

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