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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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The ruckus device stopped working after updating my internet

Kayboy067
New Contributor II

‎06-03-2023 09:15 AM

My ruckus stopped working and the green light under the port is amber and the two access points light connected to the ruckus are off so I need help with it. Thanks 

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11 REPLIES 11

Kai
New Contributor
In response to Kai

‎06-06-2023 05:22 PM

Additional pic

 

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Imran_ruckus
Community Manager
Community Manager

‎06-05-2023 08:37 AM

Hi @juneskigram and @Kai 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @Kayboy067 

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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