03-01-2024 02:07 PM
Please give me a call to walk me through switching/upgrading my modem and router. I can be reached at 952-210-1281. Thanks in advance…. Utilis
03-05-2024 06:17 AM
Hi @Vince1960
Thank you for the response and the update.
As mentioned in my previous post, please log into the RUCKUS Account on this community to upload the pictures.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
03-05-2024 06:17 AM
03-05-2024 06:22 AM
The yellow cable identifies the connection from the spectrum router to the switch. The blue cables identify each connection from the router to the access points.
03-05-2024 06:23 AM
Hi @Vince1960
Thank you for the response and the detailed information you shared.
As per the light status of the RUCKUS ICX-7150-C12P Switch and the R510 Access Points, they seem to be in a normal status.
As I see from the picture you shared, seems like the ethernet cable (Yellow color) which is coming from the ISP’s (Internet Service Provider’s) Router or Modem/Router combo is plugged into the wrong port on the Switch panel. It must be plugged into any 1 in-12 ports as shown in the below screenshot. Please unplug the ethernet cable and plug it into the correct port and reboot (Unplug and plug from the power outlet). After this process check the Internet connectivity.
Please check and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
03-05-2024 06:35 AM
Question before rebooting the system: Should I unplug all power including the ISP stuff or just the switch?