Switch Stuck in Reboot Cycle

[GrndhogsDay]

We recently had storms that affected our power and we're seeing issues with our 1 switch, 2 AP system for the first time in three years.

When the system is working it looks like this:

One access point shows four lights illuminated solid green (Power, CTL, 2.5G, 5G)

The other access point shows three lights illuminated (Power, 2.5G, 5G) with the CTL light not illuminated at all.

The switch has the STAT light illuminated green within the outline on the far left. And the SYST and Power lights are illuminated green in the array of 6 lights with no outline. The ports are blinking green randomly.

The system stays on like this for a random amount of time, sometimes 10 minutes, and sometimes 3 hours, but eventually it begins displaying different light patterns on the switch. At that point the system starts to look like this:

[Same status] One access point shows four lights illuminated solid green (Power, CTL, 2.5G, 5G)

[Same status] The other access point shows three lights illuminated (Power, 2.5G, 5G) with the CTL light not illuminated at all.

[New status] The switch has the SPD light illuminated green within the outline on the far left. The SYST light is flashing amber. The Power light is illuminated green. The ports are blinking green randomly.

This carries on until it all turns off. At that point the system looks like this:

[New status] One access point shows no lights

[New status] The other access point shows no lights

[New status] The SYST light is steady illuminated amber. The Power light is illuminated green. The ports are all off.

Then it reboots back to the first statuses I listed above when the system is "working" and the WiFi functions for another random amount of time until the cycle starts again.

After looking around the forum I believed my problem was most similar to this:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod... 

I followed those instructions and was able to "see flash" on the switch console, copy the SPS one, and the final result of the switch flash says this (it's not allowing me to upload a picture so you'll need to believe that I copied this from a screenshot of the console):

ICX7150-C12 Switch#show flash

Stack unit 1:

NAND Type: Micron NAND 2GiB (x 1)

Compressed Pri Code size = 25968884, Version: 08.0.80dT211 (SPS08080d.bin)

Compressed Sec Code size = 25968884, Version: 08.0.80dT211 (SPS08080d.bin)

Compressed Boot-Monitor Image size = 786944, Version: 10.1.14T225

Code Flash Free Space = 1306181632

however on bootup of the console it seemed to be getting stuck on powering up the ports. I watched the console and it gave a "TFTP session timed out" message after saying "PoE: Power emable on port 1/1/2" which you can see in this screenshot (again, not allowing uploads of images so I'll copy the text):

ICX7150-C12 Switch>Error: Certificate is invalid

Info: Device certificate import is failed ..!!, ret: 21

Creating certificate, please wait...

SSL Client Certificate is successfully created

PS 1, Internal Power supply detected.

PS 1, Internal Power supply is up.

PoE: Stack unit 1 PS 1, Internal Power supply with 124000 mwatts capacity is up PoE Info: Adding new 54V capacity of 124000 mW, total capacity is 124000, total free capacity is 124000 PoE Info: PoE module 1 of Unit 1 on ports 1/1/1 to 1/1/12 detected. Initializing

2000 log entries of PoE Event Trace Log Buffer is allocated on unit 1 for unit 1

PoE Event Trace Logging enabled for unit 1

PoE Info: PoE module 1 of Unit 1 initialization is done.

PoE: Power enabled on port 1/1/1.

PoE: Power enabled on port 1/1/2.

TFTP session timed out

From then on it keeps repeating "TFTP session timed out" until it fails completely and reboots again. 

Please help! This is a problem that cannot be solved by anything less than a power user! 

[GrndhogsDay]

Thank you for your help. I would recommend that you add disabling the firewall to the software recovery instructions. And the behavior of my "Default gateway" entry might be atypical, but it might be worth adding that as well because it wouldn't stay populated without the trick I mentioned above.

You guys have a very hard job to do with this support forum, this is sophisticated equipment that requires highly technical solutions, thank you for your responses! Lennar really over-estimates their home-buyers putting this in every house! 

[Imran_ruckus]

Hi @GrndhogsDay 

Thank you for the response and the feed back.

We will surely add the points you mentioned to the guide with all the details once we check them internally with the Team and Lab.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great weekend ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.