Sudden Issues with Ruckus Switch ICX 7150 - ports turn off after couple minutes

[llfreedman]

Lennar home user. Never had any issues with my switch and access points for five years. Appears switch is suddenly failing. Ports will power off after a couple minutes every time I try to reboot. The switch box is also pretty hot. I think its.dying. help!!!!

[llfreedman]

Thanks for the explanation; that does make sense.  Honestly, I really don't have the time or expertise to upgrade firmware/software myself on complicated network switches.  Is there some way we could schedule a technician to come out?  Many thanks 

[Imran_ruckus]

Hi @llfreedman 

Thank you for the response.

Please check your private texts for further steps and reply there itself. (Refer to the below screenshot- it will be at right top corner on the this website portal)

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @llfreedman 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue on the private Chat so that we may proceed further with resolving it. Please refer to my previous post.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @llfreedman 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue on the private Chat so that we may proceed further with resolving it. Please refer to my previous post.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[llfreedman]

I don't see any private messages.  The mailbox icon is not there.