Stuck

[Cjessee]

Tried resetting the ruckus 7150 and stuck still. Tried to reset with software and would not work.  

[Cjessee]

Tried resetting again and got this message 

 

[Cjessee]

 

Here is the latest after the software still in boot loader 

[pinky_ruckus]

Hello @Cjessee ,

Thank you for your response.

Based on the information you provided, I understand that you are encountering an error during the software recovery process. 

Kindly share the details of the cable connections between the switch and your laptop for further review.

I would request you to please share the cable connection while performing software recovery. (Please see the below picture as reference)

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Cjessee]

After some trouble shooting I was able to get the ruckus out of bootloader and is now working. Should I update to the latest software version now or is it already by following those instructions  

[pinky_ruckus]

Hello @Cjessee ,

Thank you for the response.

Glad to know that you were able to get out of the boot mode.

As you were able to access the command line, please enter the below commands  in to CLI and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.