Spotty Wifi after power outage

[Ab419]

Hello,

We recently had a power outage and since then our wifi has been extremely slow and spotty. I know NOTHING about IT so when I read the responses in the other forum it’s like I’m reading another language. I also cannot get into the unleaded app it’s showing an error that says “you are not connected to Unleased Network” even though I’m connected to the WiFi we set up when we moved in. I am in a Lennar build and have had no issues for 3 years. Lennar walked me through setting everything up but now I am completely lost with horrible wifi. 

[Imran_ruckus]

Hi @Ab419 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Ab419 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community