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Speed

Dawnmadd
New Contributor

Received a reply from Irman;

Thank you for the detailed information you shared.

As per the case description, I understand that you are unable to log into the RUCKUS Unleashed application. Wi-Fi network through the RUCKUS Access Points just works fine.

This is a known issue when your RUCKUS Access Points are on an older version which doesn’t let you log into the Unleashed application. To assist you in upgrading your RUCKUS Access Points please help us with the below details.

Please log in to your Unleashed system on a LAPTOP WEB BROWSER using the Master AP IP Address OR https://unleashed.ruckuswireless.com/ ? Please check the current version of your Unleashed Access Points and share a screenshot of the same.

Please make sure you are connected to the RUCKUS Wi-Fi Network to access the same.

****

my question, will this improve speed to the APs?

 

thanks

1 REPLY 1

Imran_ruckus
Moderator
Moderator

Hi @Dawnmadd 

Greetings!!!

Please reply on the same post thread you created earlier. (Refer to the below screenshot and link for the same)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/No-access-to-app-due-to-issu...

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.