11-29-2023 01:39 PM
Hi,
I recently bought a Sonos Sub and Subwoofer and I couldn't able to complete the steps which sub connect soundbar through wifi.My house enabled with ruckus access point and switches(home built by Lennar) .Is there anyway I can do this through this wifi.
When I contacted Sonos technical support they said ruckus won't allow this type of connection.
Thanks
Alex
11-30-2023 05:56 AM
Hi @malayilalex
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that you need assistance in setting up your sound system with RUCKUS.
Apologies, we cannot complete its configuration by connecting it to the RUCKUS AP Wi-Fi.
I believe you must complete its configuration from a Smartphone through its application. (Please refer to the below video link)
https://www.youtube.com/watch?v=-gRqJB91Evk
Please let me know if you have any queries in this regard.
Did I answer your query? If yes, hit the Kudos buttons and also accept the answer as an Accepted solution.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
11-30-2023 10:52 AM
12-01-2023 12:06 PM
Hi @malayilalex
Greetings!!!
Thank you for the response and the information you shared.
Apologies for the delayed response.
We may need to try the below steps to connect the Sonos setup with the RUCKUS Wi-Fi. We need CLI access to the Master Access Point. For this, we need the Master Access Point’s IP Address to access CLI. Please follow the below steps on how to find the Master AP’s IP Address and access CLI to perform the commands.
Please follow the below steps to access CLI and perform commands:
1. We must identify the ‘current’ IP address assigned by your local router to the RUCKUS Master Access Point. Please log into the RUCKUS Unleashed system and find the Master AP’s IP address. (Please refer to the below screenshot to find the same)
2. Once we identify the IP address of the Master Access Point, proceed to access remotely the device “Command Line”
Please download the Putty Application and try to log in to the CLI using the Master AP’s IP Address.
Putty download link:https://www.putty.org/
Try the SSH option to log in to CLI (Putty) as described below- Please refer below.
SSH- Port 22
If you can access the Command line should look like this: (As in below screenshot)
ruckus>
Please enter the below commands once you log in to CLI:
Note: Hit Enter to accept each command
ruckus> enable
ruckus# config
ruckus(config)# show wlan
ruckus(config)# wlan hotspot (Please refer below point*)
ruckus(config-wlan)# no qos directed-multicast
ruckus(config-wlan)# qos directed-threshold 0
ruckus(config-wlan)# end
*The ‘show wlan’ command will display the name of the Wi-Fi Network/SSID, so please put in your Wi-Fi Network/SSID. In the above command, my SSID/Wi-Fi network name is ‘hotspot’ (refer to the below screenshot)
Once you perform all the above commands, please restart your SONOS setup and check.
Let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
12-01-2023 12:14 PM
Hi @malayilalex
Please follow the steps shared in my previous post and let me know if you have any queries.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.