This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Some of my personal devices can not be connected to Ruckus AP.

lucasliukx
New Contributor

‎03-07-2025 10:47 PM

This started happening about a week ago. I have devices that works fine, and other devices that either can not be connected to wifi or will connect for a period of time before getting dropped and can not connect again.

Connecting to wifi with my iphone that doesn't connect anymore:

Connect to wifi -> Enter wifi password -> Password verified -> Wifi keeps loading -> ip address found -> subnet mask found -> router address empty

1. The main device is installed next to the modem in closet. 3 different APs are connected through wire and the AP's are placed in each floors.
2. Not Company
3. At home, Lennar
4. Call back number: +16266731098. Hours 10am - 10pm
5. SN:FEK3811Q4HX

 

0 Kudos
Reply
1 REPLY 1
Labels
Copyright © 2026 Khoros, LLC