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Some of my personal devices can not be connected to Ruckus AP.

lucasliukx
New Contributor

This started happening about a week ago. I have devices that works fine, and other devices that either can not be connected to wifi or will connect for a period of time before getting dropped and can not connect again.

Connecting to wifi with my iphone that doesn't connect anymore:

Connect to wifi -> Enter wifi password -> Password verified -> Wifi keeps loading -> ip address found -> subnet mask found -> router address empty

1. The main device is installed next to the modem in closet. 3 different APs are connected through wire and the AP's are placed in each floors.
2. Not Company
3. At home, Lennar
4. Call back number: +16266731098. Hours 10am - 10pm
5. SN:FEK3811Q4HX

 

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