Some of my personal devices can not be connected to Ruckus AP.

[lucasliukx]

This started happening about a week ago. I have devices that works fine, and other devices that either can not be connected to wifi or will connect for a period of time before getting dropped and can not connect again.

Connecting to wifi with my iphone that doesn't connect anymore:

Connect to wifi -> Enter wifi password -> Password verified -> Wifi keeps loading -> ip address found -> subnet mask found -> router address empty

1. The main device is installed next to the modem in closet. 3 different APs are connected through wire and the AP's are placed in each floors.
2. Not Company
3. At home, Lennar
4. Call back number: +16266731098. Hours 10am - 10pm
5. SN:FEK3811Q4HX

[Imran_ruckus]

Hi @lucasliukx 

Greetings!
Thank you for contacting the RUCKUS Lennar Home Community. 

I hope you are doing well.

I noticed that you have raised another post on the Lennar forum (please refer to the link below). Kindly continue within the same thread, and I will be happy to assist you further.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Some-of-my-personal-devices-...

Thank you once again for your understanding.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community