Slow Download Speeds R710 Unleashed

[max_p_eogltxsc8]

Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.

[richard_martin_]

Michael,

My $80 replacements showed up yesterday, and now I'm averaging over 400 upload and download speeds without any range, bandwidth, jitter, or connectivity issues.  Two WAP's (with POE injectors), a POE powered cloud controller, and lifetime cloud management, for less than a single r510 (total investment $220).  

I truly appreciate your help on this, but I feel like the members of this forum have spent more time troubleshooting this bug than your Ruckus engineers.  I'll be closing my ticket with Mr. Sharma.  Please have him reach out to ANY other member of this forum, as I'm sure many would be glad to assist.  

Biggest takeaways:
-Jitter is a serious issue.  I was averaging 7ms with r510's, I'm seeing .5ms now
-Bandwidth Issue only exists on encrypted networks.  

As stated by the other users (who have WAY more experience than I do), I recommend you investigate chipset drivers or changes to the encryption algorithm since 200.6. 

All the best,
Rich M

[michael_brado]

ACK and THX...

[jun_wai_lee]

So what was the equipment you got with the $80 replacement and the $220 investment?

[michael_brado]

Mr Lee,

   Per our forums guidelines, we do not allow promotion of other company products nor recommending not to use our products.  That goes for your comment too EightOhTwoEleven...

[eightohtwoeleve]

Then fix your product so we don't have to look elsewhere.