Slow Download Speeds R710 Unleashed
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08-18-2019 12:10 PM
Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.
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12-07-2019 06:00 AM
I'm getting 220mbps currently with Speedflex running on 200.6 unleashed on R500, but i do get worse results with 200.7 (GA and refresh1, haven't bothered to test refresh2). Test client is iPad Air 2.
I'm kinda tempted to test 200.4 now but my internet tops out at 80mbps so it's not really an issue for me...Here in Australia we're unlikely to get much better than 100mbps even for those lucky to be on fibre not vdsl2 like me.
I'm kinda tempted to test 200.4 now but my internet tops out at 80mbps so it's not really an issue for me...Here in Australia we're unlikely to get much better than 100mbps even for those lucky to be on fibre not vdsl2 like me.
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12-07-2019 07:00 AM
JJ,
I did my tests pretty quick at a relatives place where I setup a r500 for them a few months ago. So it’s not the same RF environment as I did my tests on my wave 2 APs. However, I am curious to see what you get. But do note, I do believe this bug doesn’t impact impact everyone and depends on rf environment and devices.
I’ll probably redo a test of the r500 in the same conditions as I did with the wave 2 aps soon just to make sure.
I did my tests pretty quick at a relatives place where I setup a r500 for them a few months ago. So it’s not the same RF environment as I did my tests on my wave 2 APs. However, I am curious to see what you get. But do note, I do believe this bug doesn’t impact impact everyone and depends on rf environment and devices.
I’ll probably redo a test of the r500 in the same conditions as I did with the wave 2 aps soon just to make sure.
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02-01-2020 10:34 AM
JJ,
so it seems... running speedflex on the AP itself on which your WiFi client is connected to is not accurate. Best to setup a iperf3 server and a speedflex server that is on the wired network. I’m able to pull about 400-500mbps on iperf3 and speedflex on firmware 200.7.10.200.94 on a r500...so the bug doesn’t really impact wave 1 ap..
as for the r710, r610, r510... the bug is still present even when I improve testing conditions.
so it seems... running speedflex on the AP itself on which your WiFi client is connected to is not accurate. Best to setup a iperf3 server and a speedflex server that is on the wired network. I’m able to pull about 400-500mbps on iperf3 and speedflex on firmware 200.7.10.200.94 on a r500...so the bug doesn’t really impact wave 1 ap..
as for the r710, r610, r510... the bug is still present even when I improve testing conditions.
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12-07-2019 11:38 AM
Seems another ruckus user is unhappy and affected by this bug.
https://forums.ruckuswireless.com/ruckuswireless/topics/unleashed-r710-firmware-problems-dont-buy-t...
https://forums.ruckuswireless.com/ruckuswireless/topics/unleashed-r710-firmware-problems-dont-buy-t...
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12-07-2019 11:40 AM
However what’s interesting, is the bug impacts encrypted WiFi connection vs open WiFi from what Bruce mentions in his post.
Michael Brando, can you escalate his ticket if he reopens the ticket?
Michael Brando, can you escalate his ticket if he reopens the ticket?

