Sistem not working

[dmaestracci]

I have a Ruckus system in my Lennar house that I bought in 2020, at this moment it is not working, the antennas on the roof are off and I don't know how to connect to the Internet. what should I do? I need help please

[dmaestracci]

 did you receive the pinturas? Can you help me to conect the sistem please

[Jayavidhya]

Hi @dmaestracci 

Thanks for your response.

Based on the images you have shared your switch has one green and one yellow light, it means that the switch is stuck in boot mode.

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick 

1.  Remove power from the switch.
2. Press and hold the Reset button while applying power to the switch.
3. After all the system LEDs flash amber, release the Reset button.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[dmaestracci]

I did what he told me and all the amber lights kept flashing non-stop, now what do I do? They won't stop blinking... what would be the next step?

And the other problem remains pending, how do I get the roof antennas to turn on again?

Please a wairing the two answer. Thank you

[Jayavidhya]

Hi @dmaestracci 

Thanks for your response,

As the resetting process doesn't work, we request you to perform software recovery process by using the below guide.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Ruckus ICX Recovery Load boot code from boot monitor

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[dmaestracci]

wow how easy it is to give all the instructions assuming that I know how to do it. I am unaware of all that and I have neither the knowledge nor the time to do everything you are telling me. I need a technician who can come to my house to do all that.