Security Risk but it won't let me update?!

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I have a Lennar home (built 2019) and it has a Ruckus nightmare in it. I say nightmare because this thing keeps telling me via every security app that I have that it's a security risk and that it needs to be updated, including updating the password, however I cannot access your website unleashed.ruckuswireless.com and the IP address that the Advanced IP Scanner designed as being Ruckus' IP address will not pull up a page, either. So, I'm at a complete and total loss as to what to do in order to keep my home safe from intruders. What's my next step?!

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