Ruckus system down after power outage

[gladyspaulette]

Hi,

I’m going on about 2 years without a resolution. I previously submitted a post describing that our ruckus system completely shut down after a power outage. I have tried everything possible to reboot the system and it’s not working. The main box has a few lights on but the adapters on the ceilings are completely turned off. Could someone please help me with replacing these items in hopes of getting the system to turn back on.

[Imran_ruckus]

Hi @gladyspaulette 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. Please share the requested information from my last post.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @gladyspaulette 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @gladyspaulette 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @gladyspaulette 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support