Ruckus switch not powering on

[charanrajan]

I tried to reset multiple times daily for the last two months but the switch is not powering back on

[charanrajan]

Hello Imran,

Its not working even after the reset. As for the software recovery, I am not sure how to do it.

[Imran_ruckus]

Hi @charanrajan 

Greetings!!!

Thank you for the response and the update.

Could you please share a Picture showing the Software Recovery cable connections between the RUCKUS ICX-7150-C12P Switch and the laptop? Additionally, screenshots of the errors (if any). 

Please let me know if you have any other queries.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @charanrajan 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @charanrajan 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @charanrajan 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support