Ruckus switch no powering on/not working

[Jwheele02]

Hello. My internet has stopped working. I have no power lights on both of my wireless output devices, but have internet per internet provider. As I checked that there is power to devices, the ruckus ICX 7150 switch device has no power and will not turn on even though it’s plugged in to a surge protector that has power. Everything else plugged in the surge protector has power. There are no lights coming from ICX switch and no lights coming from my to wireless output devices. Please help. I’m thinking the device died as I tried unplugging for 1 min and re plugging. Thanks

[ammuraj]

I have the same problem. I lost the wireless connectivity. When i looked at the Ruckus switch, there is no power light. I tried remove plug and plug it back on. Same power cable worked with my monitor. Sounds like the ruckus switch gone bad. Do I need RMA? if so, whats the process