07-26-2024 10:48 AM
Can someone please assist? We had a power outage after a storm, and I have many home devices connected to the Ruckus. I have followed all the reset procedures, and all green lights are on. However, the Ruckus can detect the Wi-Fi signal, but the connection wheel keeps spinning and won't connect.
I have a Frontier unit, and the Wi-Fi is working fine, but all my Amazon home products operate through the Ruckus. Can someone offer a solution, please?
08-01-2024 07:18 AM
Hi @Craggs69
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
08-05-2024 06:00 AM
Hi @Craggs69
Greetings!!!
I trust this message finds you well.
I kindly request an update on my previous private chat.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community