As many other have mentioned, I am currently unable to login to the Ruckus mobile app or web browser unleashed.ruckuswireless.com. This started a few days ago. I keep getting an error message that my device isn’t connected to the Ruckus Unleashes network, even though I am connected. I am able only to log into the dashboard via the Ruckus router IP address. The network is working fine, router, switch, and 2 APs are connected. It’s just the mobile app and web browser. What is going on and how can this be fixed?
Hello. I did not install the app on another device but again, did try to use the same link that the app goes to on a computer and it didn’t work. I did not recently update the device. Everything was working fine a few days ago.
Didn’t work. I found what looks like the master AP IP and it logs in on a browser on my computer to the same IP as the router which allows me to log in. However, when I try those IPs in the mobile app as instructed the error message says “Login failed. Destination IP is not available”.