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Ruckus device and access points dead

Jourelem
New Contributor
The ruckus device no longer had power and all the access points are also turned off. All my smart devices are connect to this device, thermostat, ring etc. I've searched all the other post and tried everything, checked everything suggested. No power, no lights to the main ruckus device. I think it need to be replaced. Please help.
10 REPLIES 10

pinky_ruckus
Valued Contributor III

Hello @Jourelemode ,

Thank you for the response.

We have created a replacement for the defective device and shared the details in the Private chat.

Please check your private chat for more details.

Thank you for your patience and understanding.

 

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community.