09-02-2023 02:59 PM
After the recent power outage, the Ruckus APs that are there in first and second floor are not working (Lennar Home), i even tried multiple restarts /reboots. Could you kindly help with the resolution.
Occasionally, the SSID is working only for YouTube but not always, but none of the other apps or browsers are working.
09-04-2023 05:37 AM
Hi @AK1
Greetings of the day,
For detailed understanding of the issue please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
RUCKUS LED lights
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
09-05-2023 05:11 PM
Hi Jaya,
I am not able to attach/insert photos, here are the steps that i have tried. Please let me know if there is different option to upload the image.
Trouble Shooting performed so far:
Other steps performed were:
Picture of Ruckus ICX 7150-C12P attached
Picture of main AP attached
Picture of second AP 2nd Floor attached here
09-05-2023 08:26 PM - edited 09-05-2023 08:29 PM
Attached photos in above reply
09-05-2023 08:29 PM
Ruckus Switch
Main AP:
2nd Floor AP: