Ruckus Unit Not working.

[kmjl]

Hi, I have a main unit for my Lennar smart home that no longer works. I tried all of the reset and power reset tricks in other posts but really just need this unit repaired. It has been a bit difficult to get to this point so I really hope this post does the trick.

Thanks for any help!

[kmjl]

Hi,

thanks for the help but what happens now that I sent the information to Ruckus?

[Imran_ruckus]

Hi @kmjl 

Thank you for the response. 

Please contact support via the chat link and follow the steps described in the previous post. And share the requested information that they ask in chat.

You will get a new Switch delivered to your address by replacing the current defective Switch.

NOTE: As mentioned in the previous post please feel free to mark the post as ACCEPTED SOLUTIONS.

Please let me know if you have any queries in this regard.

Thank you again.

Best regards,

Imran Sanadi

Lennar Home Community.