Ruckus Swtich and/or AP blocking certain Apps and Websites.

[jakeherr1]

I have a Ruckus Swtich and 2 APs installed in my Lennar home. These are connected to an AT&T gateway. I have reset all equipment many times and still having issues with certain Apps or websites not loading. 

Does Work: Youtube, Netflix, Most Websites


Does Not Work: Hulu, Sonos, Certain Websites. 

[jakeherr1]

Hi, I have attempted to follow the instructions but am still stuck. I am able to locate the IP address login screen for the Ruckus Switch but do not know what my username and password are. Is their any way to reset this so I can login and try to complete the instructions provided? 

[Imran_ruckus]

Hi @jakeherr1 

Greetings!

Could you please confirm if you have attempted to troubleshoot the SPR issue as outlined in the article I shared earlier?

Please let me know.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @jakeherr1 

Greetings!

Could you please confirm if you have attempted to troubleshoot the SPR issue as outlined in the article I shared earlier?

Please let me know.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @jakeherr1 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @jakeherr1 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support