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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Ruckus Switch

Albert5
New Contributor

‎09-11-2024 01:53 PM

My Ruckus Switch isn’t working after the power plug got unplugged . I plugged it back on the the switch never came back on. Just showed a green light for PWR and yellow light SYST. I tried resetting the switch to factory setting and all yellow lights just keep flashing and it’s been 3 hours already. 

 

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Imran_ruckus
Community Manager
Community Manager
In response to Albert5

‎09-13-2024 05:27 AM

Hi @Albert5 

I hope this message finds you well.

Thank you for your response and the information provided.

I apologize for any inconvenience, but according to our process, you will need to complete the recommended troubleshooting steps to proceed further. Please be advised that, effective November 2022, Ruckus support for Lennar Homes customers is exclusively provided through this community forum. We no longer offer support via phone, email, or remote sessions, and this forum operates on a best-effort support basis.

If you continue to encounter difficulties following the steps, we recommend seeking assistance from an external help or a technician.

Thank you for your understanding.

 

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

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