09-11-2024 01:53 PM
My Ruckus Switch isn’t working after the power plug got unplugged . I plugged it back on the the switch never came back on. Just showed a green light for PWR and yellow light SYST. I tried resetting the switch to factory setting and all yellow lights just keep flashing and it’s been 3 hours already.
09-13-2024 05:27 AM
Hi @Albert5
I hope this message finds you well.
Thank you for your response and the information provided.
I apologize for any inconvenience, but according to our process, you will need to complete the recommended troubleshooting steps to proceed further. Please be advised that, effective November 2022, Ruckus support for Lennar Homes customers is exclusively provided through this community forum. We no longer offer support via phone, email, or remote sessions, and this forum operates on a best-effort support basis.
If you continue to encounter difficulties following the steps, we recommend seeking assistance from an external help or a technician.
Thank you for your understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community