This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Ruckus ICX7150-C12P no longer powering WAPs, Smart Devices, etc...

randylarson23
New Contributor

‎11-20-2022 11:20 AM

I have disconnected the power, let it sit for an hour and plugged it back in hoping it would reboot, but it is no longer powering any of my homes smart devices.

My wife and I both work form home and depend on the WAP to reach our home offices.   So, this is a critical issue that effects our ability to provide for our family.  

Your quick response will be greatly appreciated.

0 Kudos
Reply
15 REPLIES 15

Vásquez_Fer
Moderator
Moderator
In response to randylarson23

‎11-22-2022 11:57 AM - edited ‎11-22-2022 11:58 AM

Hi @randylarson23 ! 

The only support for home users from Ruckus  is via this community forum.

Below the guide for console access is a option for Mac system also there is a video.

 

save 555.PNG

 

You can contact your builder to see the possibilities to arrange an on site visit.

Best Regards 

Fernando Vasquez 

0 Kudos
Reply
Labels
Copyright © 2026 Khoros, LLC