Ruckus ICX7150-C12P no longer powering WAPs, Smart Devices, etc...

[randylarson23]

I have disconnected the power, let it sit for an hour and plugged it back in hoping it would reboot, but it is no longer powering any of my homes smart devices.

My wife and I both work form home and depend on the WAP to reach our home offices.   So, this is a critical issue that effects our ability to provide for our family.  

Your quick response will be greatly appreciated.

[Vásquez_Fer]

Hi @randylarson23 ! 

The only support for home users from Ruckus  is via this community forum.

Below the guide for console access is a option for Mac system also there is a video.

You can contact your builder to see the possibilities to arrange an on site visit.

Best Regards 

Fernando Vasquez