07-17-2023 09:24 AM
My Ruckus is not powering up, I have tried all suggested fixes stated in previous inquiries for the same issue. I am needing to get ours replaced and can only do so via this forum.
07-17-2023 10:13 AM
Hi @noakes
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I could understand that your ICX-7150-C12P Switch is not powering up.
Please follow the below steps to fix this issue:
We will try to reset the Switch as described below:
1. Please try to disconnect from the Power outlet the ICX-7150 and reconnect.
2. Please try to press the reset button using a paper click or a small stick
Below is the Guide and Videos link for your reference:
Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4
IF RESET IS NOT WORKING, PLEASE TRY TO RESET YOUR SWITCH MULTIPLE TIMES (Like 10-15 times) AS DESCRIBED ABOVE.
Please check and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
04-19-2024 03:21 PM
I am having the same issue and have tried MULTIPLE times and am in need of a replacement
04-22-2024 05:56 AM
Hi @MLedesma
Greetings!!!
Thank you for contacting the RUCKUS Community forums.
As this case was raised by @noakes which is old and now closed.
Please raise a new post with a detailed description of your network issue on RUCKUS Lennar Support
Thank you again for your understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.