Ruckus ICX 7150-C12P not powering up - no LED lights

[noakes]

My Ruckus is not powering up, I have tried all suggested fixes stated in previous inquiries for the same issue. I am needing to get ours replaced and can only do so via this forum.

[Imran_ruckus]

Hi @noakes 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I could understand that your ICX-7150-C12P Switch is not powering up.

Please follow the below steps to fix this issue:

We will try to reset the Switch as described below:

1. Please try to disconnect from the Power outlet the ICX-7150 and reconnect.

2. Please try to press the reset button using a paper click or a small stick 

• Remove power from the switch.
• Press and hold the Reset button while applying power to the switch.
• After all the system LEDs flash amber, release the Reset button.

Below is the Guide and Videos link for your reference:

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4

IF RESET IS NOT WORKING, PLEASE TRY TO RESET YOUR SWITCH MULTIPLE TIMES (Like 10-15 times) AS DESCRIBED ABOVE.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[MLedesma]

I am having the same issue and have tried MULTIPLE times and am in need of a replacement 

[Imran_ruckus]

Hi @MLedesma 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

As this case was raised by @noakes which is old and now closed.

Please raise a new post with a detailed description of your network issue on RUCKUS Lennar Support

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.