RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
10-16-2025 08:28 AM
The Ruckus ICX 7150-C12P has no power.
Here is a link to the video demonstrating that the switch has no power.
https://www.youtube.com/shorts/z21o_uFgZ3w
Can you help?
Thanks.
Jun
10-17-2025 07:42 AM
Hi @junjang
Greetings!
I’ve sent you a private message with the RMA details. Please check and let me know if you have any questions.
Thank you once again for your patience.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
10-20-2025 05:12 AM
Hi @junjang
Greetings!
Could you please confirm the status of your RMA? Have you received the new Device?
Thank you.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
