Ruckus ICX 7150-C12P does not power on

[kvamshi]

I have unplugged and plugged. Also followed the YouTube video for resetting the device. Nothing helped. It is not powering at all. No lights show up at all

[kvamshi]

One more question. Does the ruckus switch support wifi 7 protocol?

[Imran_ruckus]

Hi @kvamshi 

Thank you for your prompt response.

I am pleased to hear that the RMA has been successfully initiated. Please note this case is now closed since RMA is completed.

Once you receive the new switch, please proceed to connect your Access Points (APs) and verify their functionality. 

Should you encounter any issues following the connection, please do not hesitate to raise a new support case.

Thank you once again for your cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community