RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
05-05-2024 03:19 PM
Yesterday briefly power went down and came back and after that my Ruckus ICX 7150-C12P is not powering up. I tried connecting to other power outlets and so on to verify the power, There is no Power issue. Not sure why the Ruckus ICX 7150-C12P does not power up. No Lights at all after connecting to power. Please help.
05-06-2024 08:46 AM
Hi Imran,
I have submitted the request via Chat. It created another case for this and took the shipping information. How many days can we expect the replacement ?
05-06-2024 08:50 AM
Hi @shivakatula
Thank you for the update.
You will get an update soon. For more information please refer to the same chat link.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
