Ruckus ICX-7150-C120 Issue after Power Outage

[Chaycen]

Had a power outage in my community yesterday. Since then, my ruckus network doesn’t populate. There is power to the switch but the SYST is yellow/orange and the power is green.

Looking at other posts, I’m supposed to do like 30-45 hard resets but the amber lights just keep flashing and I’m nearing 30.

[Imran_ruckus]

Hi @Chaycen 

Greetings!

Thank you for your response and the update.

Please note that both the USB-C and Ethernet cables need to be used together for the Software Recovery process, as outlined in the article.

Using a Windows laptop is recommended, as it simplifies the procedure. If the laptop does not have the required ports, you can use compatible adapters. (Refer to the screenshot below)

Please let me know if you have any questions or need further clarification.

Thank you once again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Chaycen 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Chaycen 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Chaycen 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. If nothing works I can help with Replacement/RMA.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support