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Ruckus ICX 12 switch

New Contributor

After a thunderstorm, my Ruckus ICX 12 switch does not supply power to two R510 access points.



Hi @Juanpostal

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

Apologies for the delayed response on this.

Thank you for the information you shared,

From the case description, I could understand that your R510 Access Points are not getting power after a thunderstorm.

Could you please let us know?

1. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same)


2. Also please Make sure it is plugged into a well-known outlet/power source.

3. May I know how many Access Points are connected to the Switch?

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights. And help us with the answers to the above queries.

Please let me know if you have any queries in this regard.

Thank you again for your patience.


Best regards,

Imran Sanadi

Lennar Home Community.