01-20-2026 07:15 PM
My ISP has changed my router and modem and my wifi password is changed.After that Ruckus AP is not connected to my home wifi which needs to be resolved as the earliest.Pls support
01-26-2026 12:56 PM
Hi @rajaprathap ,
Greetings!
Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
01-26-2026 12:58 PM
replied back already
01-26-2026 01:19 PM
Hello @rajaprathap ,
Thank you for your response.
Unfortunately, I have not received the private message.
Could you please resend it using the private message option, as mentioned in my previous post?
Thank you for your patience and understanding.
Regards,
Pinky Rajendran
RUCKUS Lennar Home Community
01-26-2026 01:24 PM
Sending this screenshot again.
01-26-2026 01:28 PM
Hello @rajaprathap ,
Thank you for the response.
Could you please send the private message to me to proceed further?
Thank you for your patience and understanding.
Regards,
Pinky Rajendran
RUCKUS Lennar Home Community
