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Ruckus AP is not powering on and not connected to Home Internet

rajaprathap
New Contributor

My ISP has changed my router and modem and my wifi password is changed.After that Ruckus AP is not connected to my home wifi which needs to be resolved as the earliest.Pls support

33 REPLIES 33

pinky_ruckus
Valued Contributor III

Hi @rajaprathap ,

Greetings!

Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

rajaprathap1
New Contributor II

replied back already

pinky_ruckus
Valued Contributor III

Hello @rajaprathap ,

Thank you for your response.

Unfortunately, I have not received the private message. 

Could you please resend it using the private message option, as mentioned in my previous post?

Thank you for your patience and understanding.

 

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

 

rajaprathap1
New Contributor II

Status_1.jpgStatus_2.jpg

Sending this screenshot again.

pinky_ruckus
Valued Contributor III

Hello @rajaprathap ,

Thank you for the response.

Could you please send the private message to me to proceed further?

Thank you for your patience and understanding.

 

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community