cancel
Showing results for 
Search instead for 
Did you mean: 

Ruckus AP R510 not working. Its dead

pablod8a
New Contributor

I have a Ruckus ICX 7150-C12P / R510 AP that is not working. Specifically, the R510 AP has no lights. This started after a power outage last night. I've tried restarting everything, but has not worked. The Ruckus ICX 7150 has a green System and Power light. I can see the ethernet from my wifi-router to it is green as well. 

I went into the wifi-router, and saw the Ruckus ICX 7150 connected and tried to connect to it directly, but my login/password apparently didn't work. I tried all the combinations listed here as well:

6 REPLIES 6

Hi @pablod8a 

Greetings!!!

Thank you for the information you shared.

I see from the Picture you shared and you mentioned, that there is an Amber light on SYST and a light on PWR which means the Switch is stuck on boot mode.

Please refer to the below RUCKUS Lennar Knowledge base self-help guide to troubleshoot this issue.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

Please let me know if you are stuck at any point during the process.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi @pablod8a 

Greetings!!!

Hope you are doing well.

Could you please provide an update on the status of the issue to proceed further?

Thank you.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community