Router not

[Ksasengbong]

Hello ,

I have a ICX 7150-C12P that’s was included in the purchase of my home in 2018. I’ve been told by Lennar services is out of warranty. My router is not turning on. I have unplugged it and try to plug it back in and all I get is a bunch of green lights blinking once then turning off, can you please help troubleshoot. Thank you. 

[Imran_ruckus]

Hi @Ksasengbong 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

From the case description, I could understand that your RUCKUS ICX-7150-C12P Switch and Access Point are not powering up.

Could you please try to check by replacing another Power cord with the Switch? In case the current power cord has been damaged. 

And we will try to reset the Switch as described below:

1. Please try to disconnect from the Power outlet the ICX-7150 and reconnect.

2. Please try to press the reset button using a paper click or a small stick 

• Remove power from the switch.
• Press and hold the Reset button while applying power to the switch.
• After all the system LEDs flash amber, release the Reset button.

Below is the Guide and Videos link for your reference:

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4

IF RESET IS NOT WORKING, PLEASE TRY TO RESET YOUR SWITCH MULTIPLE TIMES AS DESCRIBED ABOVE.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.