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Router Change

janbev27
New Contributor

Hi All,

I'm not the best with technology so be kind. 🙂  I live in a Lennar smart home.  We have a modem, router and then the Ruckus.  The Ruckus ICX 7150-C12P has all of these ethernet cords connected to it that run throughout the house to A/C, Ring, Phones, etc. They are about 12 or so.  

Anyways, we decided to update our router to an ASUS router.  When we did this, I connected up everything the way it was connected to the previous router.  When I did this, all devices connected to the Ruckus will not work.  Everything that is connected to the Wifi is working fine (like my phone).  I called the router company and they told me I need to change my ruckus to be an access point.  

I've tried doing a factory reset, but when it loaded back up, it just reconnected to the previous wifi network that doesn't exist anymore.  How do I correct this?  When the original ruckus was set up we didn't create a login or username.  

Thank you so much! 

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