RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
11-06-2022 02:32 PM
Hi All,
I'm not the best with technology so be kind. 🙂 I live in a Lennar smart home. We have a modem, router and then the Ruckus. The Ruckus ICX 7150-C12P has all of these ethernet cords connected to it that run throughout the house to A/C, Ring, Phones, etc. They are about 12 or so.
Anyways, we decided to update our router to an ASUS router. When we did this, I connected up everything the way it was connected to the previous router. When I did this, all devices connected to the Ruckus will not work. Everything that is connected to the Wifi is working fine (like my phone). I called the router company and they told me I need to change my ruckus to be an access point.
I've tried doing a factory reset, but when it loaded back up, it just reconnected to the previous wifi network that doesn't exist anymore. How do I correct this? When the original ruckus was set up we didn't create a login or username.
Thank you so much!
