11-06-2022 02:32 PM
Hi All,
I'm not the best with technology so be kind. 🙂 I live in a Lennar smart home. We have a modem, router and then the Ruckus. The Ruckus ICX 7150-C12P has all of these ethernet cords connected to it that run throughout the house to A/C, Ring, Phones, etc. They are about 12 or so.
Anyways, we decided to update our router to an ASUS router. When we did this, I connected up everything the way it was connected to the previous router. When I did this, all devices connected to the Ruckus will not work. Everything that is connected to the Wifi is working fine (like my phone). I called the router company and they told me I need to change my ruckus to be an access point.
I've tried doing a factory reset, but when it loaded back up, it just reconnected to the previous wifi network that doesn't exist anymore. How do I correct this? When the original ruckus was set up we didn't create a login or username.
Thank you so much!