Hi @Ashrafmehdi004
Greetings!!!
Thank you for the response and the information you shared.
The version code is SPS which seems good. However, you are on an older version SPS08080d, which we could upgrade later once we fix this issue.
We suggest you check the internet connectivity by your ISP side (Internet Service Provider). You could connect the Ethernet cable to Switch and your Laptop or a PC and Router to Laptop or a PC and confirm the internet connectivity. (Please refer to the below pictures). Or using ISP Router Local Wi-Fi network.
Switch to Laptop Internet connectivity test with ethernet cable: (Please refer to the below picture):
Please check and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
