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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Reset Not Working

jdm0505
New Contributor

‎09-09-2024 08:49 PM

I’ve attempted to reset the Ruckus ICX 7150-C12P with no success.  What is my next step? Attemped Reset as outlined in documentation. Pin in reset while unplugged, plug in, wait until reboot lights appear. I've attempted this about 15-20 times now and it never makes it past the blinking yellow lights.

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jdm0505
New Contributor

‎09-12-2024 12:14 PM

I have encountered an issue. I do not have the available hardware to complete this process. Purchasing new hardware for a software install is not viable.

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Imran_ruckus
Community Manager
Community Manager
In response to jdm0505

‎09-12-2024 01:59 PM

Hi @jdm0505 

I apologize. As previously mentioned, this forum provides support on a best-effort basis. We are unable to proceed without completing the necessary troubleshooting steps.

If you continue to experience difficulties, we recommend seeking assistance from a technician or external support.

Thank you for your patience and understanding.

 

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

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