Hi @kyeiboampong
Thank you for the response.
Could you please confirm if your RUCKUS network is up and running? You must be connected to the RUCKUS Wi-Fi network to log into the Unleashed Application for the first time.
If you are connected to the RUCKUS Wi-Fi network and still unable to log into the Unleashed application, maybe your RUCKUS Access Points are on an older version which doesn’t let you log into the Unleashed application. Please check the current version of your Unleashed Access Points and share a screenshot of the same.
Could you please login to your Unleashed system on a web browser using the Master AP IP Address or https://unleashed.ruckuswireless.com/ and share the screenshot showing the below information?
Please check, help us with the above-requested information, and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Hi @kyeiboampong
Thank you for the response and the update.
Please make sure you are connected to the RUCKUS Access Point’s Wi-Fi Network to access unleashed using the Master AP IP Address OR https://unleashed.ruckuswireless.com/
If you still can’t access using the above link and don’t know the IP Address of the Access Points. Please refer to the below guide to find the IP Address of the Access Point to get the requested information.
How to find my Ruckus “Devices IP address” using free applications:
You should see the below-Unleashed dashboard after finding the IP Address of the AP. Try to log in
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
