Rebooted ruckus and now access points don’t work

[Ferniegc]

Hi I tried rebooting the ruckus and now the access points don’t light up, I’ve tried powering on the system with the reset button pushed and nothing happens. I don’t have a laptop or computer to do all of the other things that were stated in some of the topics. Help ! 

[Ferniegc]

• Thanks I’m now getting this error message once I did everything and tried to turn it back on 
• boot version mismatch 

[Jayavidhya]

Hi @Ferniegc 

Please share the screenshot of the error you are getting while troubleshooting the issue.

Best regards,

Jayavidhya

Lennar Home Community

[Ferniegc]

It does not give me the option to add a picture 

[Jayavidhya]

Hi @Ferniegc 

Here is where you can upload the image/photo :

you can also drag it to the chat

Best regards,

Jayavidhya

Lennar Home Community

[Ferniegc]

Jayavidhya, I’m beyond frustrated. I have spent the last 6 hours working on this and still no resolution. I’m unsure as to why ruckus is leaving us out to dry like this. These are not customer friendly instructions and by no means helping the customer resolve issues. I know you have tried to assist but I’m still at the same point I was 6 hours ago. Is there anyone I can escalate my issue to ?