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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Re: Receiving request failed message when trying to access my unleashed portal via CAm

JacksonCampbell
New Contributor III

‎06-06-2026 12:31 PM

This happens on the app all the time! Please fix it! Anytime I reboot an AP it logs me out, and then trying to get back in it won't let me and shows this error. The app continues giving notifications for my sites, but I can't access any of it.
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6 REPLIES 6

JacksonCampbell
New Contributor III
In response to Imran_ruckus

‎06-17-2026 08:51 AM

It appears to not be doing it anymore. It was likely a system server-side database error.
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Imran_ruckus
Community Manager
Community Manager
In response to JacksonCampbell

‎06-17-2026 09:59 AM

Hi @JacksonCampbell 

Thank you for your response.

That’s great to hear! I’m glad the issue has been resolved.

We truly appreciate your time and patience throughout this case.
Thank you once again for reaching out to the RUCKUS Lennar Home Community. Should you have any further questions or need assistance in the future, please don’t hesitate to contact us.

Wishing you a wonderful day ahead!

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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