Receiving request failed message when trying to access my unleashed portal via CAm

[JacksonCampbell]

This happens on the app all the time! Please fix it! Anytime I reboot an AP it logs me out, and then trying to get back in it won't let me and shows this error. The app continues giving notifications for my sites, but I can't access any of it.

[JacksonCampbell]

It appears to not be doing it anymore. It was likely a system server-side database error.

[Imran_ruckus]

Hi @JacksonCampbell 

Thank you for your response.

That’s great to hear! I’m glad the issue has been resolved.

We truly appreciate your time and patience throughout this case.
Thank you once again for reaching out to the RUCKUS Lennar Home Community. Should you have any further questions or need assistance in the future, please don’t hesitate to contact us.

Wishing you a wonderful day ahead!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support