Re: PoE not working after power outage
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03-30-2025 11:20 AM
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03-30-2025 11:21 AM
Hi,
The problem happened again when I lost power again this week. This time the setup doesn't work although I am following the same steps.
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03-31-2025 06:00 AM
Hi @hvganesh
Greetings!!!
Thank you for reaching out to the RUCKUS Lennar Home Community.
We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.
Based on the information provided, it appears that you are encountering the issue with your RUCKUS ICX-7150-C12P Switch stuck in the boot mode again.
We apologize for any inconvenience this has caused and are committed to assisting you promptly.
From the screenshot you shared, I see you are getting and 'ping not alive' error (refer to the screenshot). Please refer to the below RUCKUS Lennar Knowledge Base self-help article and try the process once again.
Let me know how it goes.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.

