Lennar Home wifi extender not powering on

[Justin_rey95]

Hello, sorry for the late reply but I was away for some time. 

I’ve attempted the suggested trouble shooting techniques and was able to access my terminal to attempt to power on the extender as demonstrated. Unfortunately my device still won’t power on. I’ve provided a picture of the terminal information.

[Justin_rey95]

Hello Imran, I’ve attempted the process above and the device is still off.

[Justin_rey95]

 

[Imran_ruckus]

Hi @Justin_rey95 

Thank you for the response and the update.

Could you please try to upgrade the Switch using the process explained in the article?

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

Note: The USB/flash drive should be in FAT32 format, and it should be a STANDARD A USB

Please try and let me know how it goes.

Thank you again. We appreciate your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Justin_rey95 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community