ICX7150-C12P-2X1G not Powering up. Cables burnt inside

[Shoats]

What is the link that you used to return?

[Shoats]

Ok just uploaded 

[Imran_ruckus]

Hi @Shoats 

Greetings of the day!!!

Thank you for sharing the requested PICTURES and a VIDEO.

Based on the troubleshooting done, your ICX-7150-C12P Switch is not powering up, and when plugged in, all LEDs remain dark. And you confirm that the Switch is plugged into a well-known outlet/power source. However, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL), and paste it into the chat to start the unit replacement.

Please follow the steps as shown in the below example:

As shown in the below picture, copy the link and share it via chat from the link provided:

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Shoats]

The link is so small it wont let me copy it

[Shoats]

http://community.ruckuswireless.com/15/RUCKUS-Support-for-Lennar-Homes/1CX-7150-C12P-takes-multiple-...

[Imran_ruckus]

Hello @Shoats 

Thank you for your response.

Kindly proceed with the instructions provided in my previous message and initiate the RMA (Return Merchandise Authorization) process using the CHAT Link.

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Your understanding and cooperation are greatly appreciated.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community