RUCKUS AP Causes AT&T Fiber Gateway to Crash

[bbradley01]

Continuation from previous post that was closed. See https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Internet-issues-with-Ruckus-... for referrence.

Internet will cut out multiple times a day and the AT&T gateway must be reset. AT&T came and looked at the issue and says everything is working on their end and they even replaced the gateway. 

[bbradley01]

Yes. This did not resolve the issue.  Is there another outdoor AP option other than the T300? It is just for a residential backyard. 

[Imran_ruckus]

Hi @bbradley01 

Greetings!

Thank you for your response and update.

For more information on RUCKUS Outdoor Access Points, please refer to the following link:

https://support.ruckuswireless.com/product_families/7-ruckus-outdoor-aps

If you require further assistance or have additional questions, please use the CHAT option available at the following link:

Contact Us: https://support.ruckuswireless.com/contact-us

Please let me know if you have any further queries.

Thank you once again for your patience and understanding.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community