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R510 and Ruckus 7150 showing internet connection down intermittently

New Contributor

I am having an issue where my internet is super slow and keeps showing internet connection down. I was able to serial in using putty to show version and show flash. I reloaded it with the Switch vs Route version shown in another thread. Problem is, it still isn't working properly and showing internet connection down intermittently and then not having fast speeds at all. 30 mb/s max. The version is in switch mode, but I can't seem to find the problem.



Hi @dakotaba5 

Hope you are doing well ! 

Basically the internet is distributed by Ruckus devices whichever speed or speed is your ISP.

The first thing you have to do is check that the WIRED ( cables ) are in well conditions.

The second thing is to connect your laptop to the Switch and check the speed.

After connecting the laptop to your gateway ISP (router) and checking the speed ,If this result is the same, it is a problem with your service provider.

Best Regards 

Fernando Vasquez