R510 Access Point Has No Power or Signal

[jmlohre]

Experienced power outage.

Ruckus WiFi stopped working when house power was restored.

Tried unplugging the ICX7150-C12P-2X1G (S/N FEK3845Q21Y) router for 15-20 minutes and turned back on.  The unit had amber and green lights, but still no lights on the R510 access point (s/n 471972000211).  Repeated again and have the same results.

Tried removing the access point cable at both ends (router and ceiling) and replugging.  No lights still on the access point.

Performed a reset on the ICX7150 and it came back with amber and green lights, but no lights/power to the access point.

Please provide a fix.

[Vásquez_Fer]

Hi @jmlohre 

Here is a software version : 

https://support.ruckuswireless.com/software/3409-ruckus-icx-fastiron-08-0-95g-ga-software-release-zi...

Different ways to install it :

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

How to perform an Upgrade via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

Best Regards 

Fernando Vasquez