R510 AP Offine

[Purpose]

 

 

 

 

Hello

After a power outage 1 of 3 APs are offline. I have reset with no luck.

[Imran_ruckus]

Hi @Purpose 

Thank you for the response and the update.

We suggest you factory resetting your RUCKUS Access Points to reconfigure them with a new Wi-Fi Network/SSID.

Please refer to the below RUCKUS Lennar Knowledge Base self-help guide for the factory reset process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the...

Please follow the above process and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Purpose]

Unable to connect to configure.me states network connection error out of range but I’m right under the 1 ap that is connected 

[Purpose]

I was able to connect to configure.me now waiting for all ap’s to fully connect. 

[Purpose]

 

 

 Factory reset completed. All 3 ap’s still not working properly. Can these be replaced because I have been at this for days. My internet is to expensive for this to continue another day. Please arrange for someone to replace these things.

[Imran_ruckus]

Hi @Purpose 

Greetings!!!

Thank you for the response and the detailed information you shared.

Please login to your Unleashed system on a web browser using the Master AP IP Address or https://unleashed.ruckuswireless.com/ and share the screenshots shared below.

Please refer to the below screenshots for more information and share the same.

Please check, help us with the above-requested information, and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.